Executive Operations & Systems Consultant · 13+ Years

The quiet infrastructure
behind considered work.

I'm Racheal Yiba, an Executive Operations & Systems Consultant with more than thirteen years inside C-suite offices. I design and operate the systems that allow founders, partners, and principals to return their attention to the work only they can do.

Connect with me on LinkedIn for daily operations insights
Portrait of Racheal Yiba, Executive Operations & Systems Consultant
Racheal YibaEst. 2012
13+ Years · Executive SupportServing · UK / US / EURetainer · Monthly
Organized executive workspace with leather notebook, fountain pen, and eucalyptus
§ About

Thirteen years of executive administration, distilled into a single operating standard.

I've spent the last 13+ years embedded inside executive offices, supporting managing partners, founders, and C-suite leadership through every operational inflection point a business can encounter.

My practice sits at the intersection of executive administration, strategic support, and systems design. I build automated workflows in Zapier, optimize Google Workspace end-to-end, and architect the documentation, cadence, and delegation frameworks that let leadership operate without friction.

I work with a small, deliberate roster of clients as a strategic partner, not a task-taker. Every engagement begins with a discovery call, a signed service contract with a strict Scope of Work, and an upfront deposit.

§ Operational Pillars

Six disciplines, one operating standard.

Each engagement is composed from the pillars below, adapted to your scale, governance, and personal preference for involvement.

01→

Inbox & Calendar Architecture

Triage systems, label taxonomies, and time-blocked calendars engineered to return three to five focused hours per week.

02→

Systems & Automation

Automated workflows built in Zapier and a fully optimized Google Workspace. Eliminating repetitive admin so leadership stays in deep work.

03→

Operational Documentation

SOPs, runbooks, and Notion or ClickUp workspaces that codify how your business actually runs, not how you wish it did.

04→

Vendor & Stakeholder Liaison

Discreet correspondence with counsel, accountants, board members, and high-touch clients on your behalf.

05→

Project Orchestration

Cross-functional rollouts coordinated against a single source of truth, with weekly status briefs delivered to your inbox.

06→

Reporting & Cadence Design

Weekly, monthly, and quarterly review rhythms with the dashboards and templates required to sustain them.

§ Journal

Insights & Perspectives.

Field notes on operational design, executive cadence, and the quiet discipline of running calm businesses.

The First in the Room: On Cultural Agility, Private Tutors, and Learning to Pivot at Speed

Imagine walking into your first day at work and realizing that almost every email, document, and internal system is in a language you don't speak. That was my reality, and it became the most defining experience of my career.

§ Case Studies

Selected engagements, anonymized to preserve client confidence.

Full references and unredacted detail available under NDA following a discovery call.

01 · Venture Capital

Reduced a managing partner's inbox by 84% in six weeks

Designed a triage protocol and delegated response framework that absorbed 600+ weekly threads, surfacing only what required partner-level judgment.

  • −84% inbox volume
  • +11 hrs / week
  • 0 missed LP follow-ups
02 · Boutique Law Firm

Built the operating system for a 14-attorney practice

Replaced four disconnected tools with a single Notion workspace, matter intake automation, and a billing cadence that closed receivables 22 days faster.

  • 4 → 1 tools
  • −22 days A/R
  • 100% matter coverage
03 · Founder, Series B SaaS

Quarterly board prep, productized

Authored the templates, narrative outline, and Zapier-driven data-collection workflow that turned a two-week scramble into a calm, repeatable four-day cycle.

  • 14 → 4 days
  • 3 quarters consecutive
  • Board NPS +38
§ The Engagement

A premium onboarding process, structured to protect both sides.

Every engagement begins with a discovery call, proceeds to a signed service contract with a strict Scope of Work, and is activated by an upfront deposit. This is how a strategic partnership is built, not a transactional task list.

  • ✓ Discovery call before any commitment
  • ✓ Written Scope of Work, signed by both parties
  • ✓ Upfront deposit secures the engagement window
  • ✓ Monthly retainer, quarterly review cadence
  1. IStep

    Discovery Call

    A ninety-minute strategic conversation to map your operating reality: tools, rhythms, friction, and the work only you can do. No questionnaires, no decks.

  2. IIStep

    Contract & Deposit

    I return a written Scope of Work with defined deliverables, boundaries, and cadence. Engagement begins once the service contract is signed and the upfront deposit is received.

  3. IIIStep

    Architecture & Stewardship

    We move into a monthly retainer: systems built, work absorbed, weekly briefings, and quarterly reviews, with the discretion expected at executive altitude.

Minimalist modern tech workspace with laptop dashboard
§ Tools of the practice

Zapier. Google Workspace. Notion. ClickUp.

Automation isn't a buzzword here. It's how I quietly remove twenty hours of recurring admin from a leadership calendar each month.

§ Begin

A short note is enough.

Ready to eliminate administrative friction? Let's design your workflow. Book a discovery consultation below.

Discretion
Mutual NDA on request